Tio - Service Delivery Intelligence for Meeting Rooms
November – December 2015
Scope of Work:
Design, programming, installation, and ongoing support for the solution
Install 2016 Winner – Entertainment Product for Innovation
Meetings run smoother with fewer interruptions, and this UK private Bank wanted to save time and increase efficiency when servicing their meeting rooms and Executive Conference Rooms in their Grade-2 listed building in London. With anything from 1500-1600 clients a week using the meeting spaces, the level of service had to be exceptional and they wanted a hospitality system that made ordering refreshments simple yet created minimal disruption.
VEGA Europe were invited to advise on the best solutions that were on the market, but it transpired that nothing met all the requirements needed. The Bank had a vision of a service whereby the client could place their refreshment order from a meeting room and it would be delivered within 5 minutes.